The Hopp Children's Cancer Center Heidelberg endeavors to make its website barrier-free accessible. This is done in accordance with the provisions of the Federal Disability Equality Act (BGG) and the Barrier-free Information Technology Ordinance (BITV 2.0) implementing Directive (EU) 2016/2102.

This declaration was created on 6 october 2020.

State of compatibility with requirements

The accessibility requirements result from Sections 3 (1) to (4) and 4 of BITV 2.0, which was issued on the basis of Section 12d of the German Federal Employers' Liability Insurance Act (BGG).

The website is not yet fully compatible with the BGG and BITV 2.0. Non-accessible content and alternative access to non-accessible content are described in the following sections. The necessary improvements are in progress.

Not-barrier-free content

The PDF files available for download at are not yet barrier-free.

There are no landing pages in easy to understand language and sign language available yet, which translate the declaration on accessibility, present the aims and tasks of the Hopp Children's Cancer Center and give hints for navigation.

Alternative texts for operating elements, images and graphics have not yet been fully implemented in a barrier-free manner.

The keyboard focus cannot be moved away from the navigation.

Interactive control elements such as links and buttons have names and roles that can only partially be determined programmatically.

Report barrier - Contact and feedback

If you notice any other deficiencies in the barrier-free design of, you can contact the Press and Public Relations Department.

Hopp Children's Cancer Center Heidelberg (KiTZ)
Press and Public Relations
In Neuenheimer Feld 130.3
69120 Heidelberg
e-mail: press[at]

Arbitration ("Schlichtungsverfahren")

If you are of the opinion that you are disadvantaged by an insufficiently barrier-free design of, you can contact the BGG conciliation office:

Ar­bi­tra­tion Ser­vice ac­cord­ing to the Ger­man Act on Equal Op­por­tu­ni­ties for Per­sons with Dis­abil­i­ties
at the Federal Government Commissioner for the Issues of People with Disabilities
("Schlichtungsstelle nach dem Behindertengleichstellungsgesetz bei dem Beauftragten der Bundesregierung für die Belange von Menschen mit Behinderungen")
Mauerstraße 53
10117 Berlin

Phone: +49 30 18 527 2805
E-mail: info(at)